Don’t Read the Comments

post by Stephanie Nelson Last Friday, I was able to attend my first Creative Mornings Charlotte gathering. The premise was based around the quote “Laws are like sausages – it’s better not to see them being made.” Speakers were lawmaker Jeff Jackson of the NC State Senate and esteemed restaurateur and sausage-maker Cassie Parsons of Harvest Moon Grille. The…

Medical Care in the Age of Social Media

post by Stephanie Nelson Back in July, a report came out of Lee County, Florida about eight families being dropped from a pediatric office’s care after family members made negative online posts about the office. According to NBC 2, one mom posted about a negative experience at Island Coast Pediatrics within a closed Facebook group…

Expanding Your Wheelhouse or Getting in Over Your Head?

post by Stephanie Nelson A bit ago, I took on a project for a client that I thought I could handle. I had the basic skills necessary to do the job, plus I really like the client so taking on seemed like a good opportunity for me to get a little more experience in another area…

What Do You Do When You Make a Mistake on Social Media?

post by Stephanie Nelson So the day I’d been dreading finally came this weekend. I made a major error on a client’s social media accounts that had people upset. Before we go any further, let’s not be cute about this: I’ve made errors before. I’ve even made them on client’s posts. But either (a) I…